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Elizabethtown College ITS News   

    3/31/2009permalink Warning to Campus about Phishing, Conficker and Bogus Antivirus Scares
    3/20/2009permalink Updated: Notice of Wireless Outage
    3/18/2009permalink Fall 2009 Computer Specifications


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3/31/2009
Warning to Campus about Phishing, Conficker and Bogus Antivirus Scares

Faculty, Staff and Students,

It is always important to be sure that your anti-virus software (Symantec), your anti-spyware software (Webroot) and your Windows Operating System are up-to-date.  It may be particularly important to do this TODAY as there is the potential of a massive worldwide computer infection tomorrow.  (This is NOT an April Fools joke.) 

This threat is known as Conficker.  It is also identified as Downadup or Kido.  This worm is set to contact its creator for instructions April 1 and no one knows if the instructions will be mild or disrupt the entire Internet. This malicious malware hides in trusted Internet sites like Facebook and infects your computer if the computer is not fully updated (operating system updates-Windows and Vista, Symantec Antivirus definition updates, Webroot definition updates) and if Symantec and Webroot aren’t running. It only takes one click on a link and your computer is compromised.  More information can be found at these sites:

What to do
  •  Check Symantec and Webroot to be sure they are up-to-date.
  •  Go to update.microsoft.com and get the High Priority Updates
  •  Don’t click on any links in Instant Messages or social networking sites without contacting the sender first.
  •  Close any suspicious windows using the keyboard shortcut ALT + F4.
  •  If Symantec or Webroot (but no others) pops up and says a webpage is questionable or you have a virus or spyware, pay attention and call the Helpdesk (x3333) for instructions.

There are additional threats that have been circulating around campus.  Information on these can be found below. 

Sincerely,

Ron Heasley
Dir. of ITS

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Phishing and Malware Infections Hit Elizabethtown College Computers


1.    “Mailbox Has Exceeded Storage Limit” Phishing Attack
DO NOT REPLY. This is a phishing attack. Your personal information can be stolen and the network can be seriously damaged.
The subject line says “Mailbox Has Exceeded Storage Limit” and is signed:
“Thank you for your cooperation.
System Administrator”
The message asks you to send your username and password by reply email so the system administrator can your increase mailbox size.
“To help us re-set your SPACE on our database prior to maintain your INBOX, you must contact your system administrator by replying this e-mail and enter your:
Current Username: { } and PW: { } to increase your storage limit.”
How to tell this message or others is not from ITS
ITS NEVER asks for your username and password.
Messages from ITS are ALWAYS signed by a staff member.
What to do
  •  Do not reply.
  •  Do not click on any links in the message.
  •  Delete the message and remove it from Deleted Items.


2.    Bogus Antivirus Scares
Numerous Elizabethtown College computer users have been fooled into thinking they have a virus and must install a special program to get rid of it.  Typically a pop up appears with the notice “You are infected! Click this link for more information!” The notices can direct you to Windows Antivirus 2009, AV 360 or others. The only reason for the pop up is to make you buy the ineffective antivirus program for $30 or more. Once you click on any link in the pop up, your computer is infected with the malware. Pop ups will proliferate and encourage other viruses or malware to land on your computer.
How to know the virus alert is bogus
College computers use Symantec Antivirus Corporate Edition and Webroot . Only respond to alerts from these programs
What to do
  •  Don’t click any links in the pop up
  •  Press ALT + F4 to close the pop up window. If you click anything in the pop up which then displays another window, your computer is infected and problems will only get worse.
  •  Call the Helpdesk if you clicked a link in the pop up window. The computer is infected and must be cleaned.




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3/20/2009
Updated: Notice of Wireless Outage

The wireless disruption that began on Friday, March 20th has been resolved.  Wireless connectivity should now be available in all wireless locations.  Additional problems should be reported to the Helpdesk at x3333.

Additional information on the wireless systems can be found here.


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3/18/2009
Fall 2009 Computer Specifications

ITS has published the recommended and minimum computer specifications for the fall 2009 semester. Anyone looking to purchase a new computer (incoming or existing students) are strongly encouraged to review these specifications before selecting a computer. Hardware and software discounts are also available through select vendors. Click here for the specifications and additional information.



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