Client Services Helpdesk

The Client Services Helpdesk is available to answer questions, assist in solving problems, or provide information about computing at Elizabethtown College. The Helpdesk should be considered the main point of contact and the central resource for technology on campus.

The Helpdesk in located in Nicarry Hall, room 108. The Helpdesk can be reached by calling x3333 (717-361-3333 from off-campus) or through e-mail at helpdesk@etown.edu.

The Helpdesk staff is available to assist with a variety of questions including, but not limited to:

• Computer Registration
• Network/Internet Connectivity
• Password & Account Issues
• Supported Software Assistance

Hours of Operation
Monday-Thursday: 8:00am - 9:00pm
Friday: 9:00am - 4:00pm
Saturday: 12:00pm - 5:00pm
Sunday: 5:00pm - 9:00pm

Hours are subject to change - please leave a message and we will return your call.

Hardware Issues
Please note that the Helpdesk will not be able to repair hardware issues for non-college owned computers. The Helpdesk will assist with diagnosing hardware issues, but the computer will need to be repaired by a third-party. In many cases, these repairs will be covered under the manufacturer’s warranty. For out-of-warranty repairs, the Helpdesk may recommend local vendors.