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Exchange 2010 Help Page

You're on this page likely because you're having trouble accessing your email.  We apologize for that.  Email is a vital part of your work with Elizabethtown College.  We strive to have it available to you 24/7.  If the information on this page does not help you with your issue, please call our helpdesk at 717-361-3333.

SERVER ERRORS:

  • If you receive a server error, which look like the following:404_Error 403 Error
  • Please check your shortcut.  You can no longer use a link that includes "/exchange" in the URL
  • Please connect to http://mail.etown.edu, or more directly to http://mail2010.etown.edu

MOBILE DEVICES (and some Mac's):

  • For most mobile devices changing the server setting from mail.etown.edu to mail.etown.edu will allow your mail application to retrieve messages.
  • However, some mobile devices (and on some Mac's), we've seen that manually changing the setting has no effect.
  • Instead of modifying the existing account, you should remove and recreate the mail account on these devices.
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