Client Services Help Desk
The Client Services Help Desk is available to answer questions, assist in solving problems, or provide information about computing at Elizabethtown College. The Help Desk should be considered the main point of contact and the central resource for technology on campus.
The Help Desk in located in Nicarry Hall, room 108 and can be reached by calling x3333 (717-361-3333 from off-campus) or through e-mail at helpdesk@etown.edu.
The Help Desk staff is available to assist with a variety of questions including, but not limited to:
• Computer Registration
• Network/Internet Connectivity
• Password & Account Issues
• Supported Software Assistance
| Hours of Operation | ||
| Nicarry 108 | High Library | |
| Monday - Thursday: | 8:00am - 6:15pm | 6:30pm - 11:00pm |
| Friday: | 8:00am - 5:00pm | |
| Saturday: | 12:00pm - 5:00pm | |
| Sunday: | 6:30pm - 11:00pm | |
Hours are subject to change - please leave a message and we will return your call.
Hardware Issues
Please note that the Help Desk will not be able to repair hardware issues for non-college owned computers. The Help Desk will assist with diagnosing hardware issues, but the computer will need to be repaired by a third-party. In many cases, these repairs will be covered under the manufacturer’s warranty. For out-of-warranty repairs, the Help Desk may recommend local vendors.