Video Furnace Support
The video.etown.edu video server uses the Haivision InStream player to securely transmit videos across the network, and Internet. This player maintains copyright compliance of the videos by using a number of security measures on the videos.
- Videos are restricted to only those enrolled in the course.
- Videos are never locally stored on the viewer's computer.
- Video transmission is encrypted.
- Videos contain a digital means to prevent copying
The InStream player requires Java to be installed in order to run. Before playing the videos, please make sure you are running the current version of Java. You can test your current version by visiting the Test Java Website (http://www.java.com/en/download/testjava.jsp).
The InStream player is different from video sites like YouTube as it does not download a copy of the video to your computer. This is required to maintain copyright compliance for these videos. Sites like YouTube will allow the video to download and "buffer" which allows you to play the video on slower connections. However, since this buffer is not used by the InStream player, your computer must be able to maintain a fast Internet connection, otherwise the video will seem choppy.
High Speed Internet Connection
The InStream player needs to maintain at least 1Mbps for its connection. Dial-up and slower DSL connections may not be able to maintain this required speed. Most DSL, cable, and fiber connections will have no problems with this speed.
Other applications running on your computer may consume part of your Internet bandwidth. We recommend using a connection that can sustatin at least 1.5Mbps. If you experience choppy video, we recommend running a speed test to confirm your connection speed. A free tools is available at http://www.speedtest.net/ to test your connection.
Most videos are restricted to those enrolled in a specific course and require a username/password to view. This system uses the same Jaynet username and password that is used for the e-mail system.
If you receive an error message that says "you are not permitted to view this asset", and you are currently enrolled in the course, please contact firstname.lastname@example.org. Please include the video you attempting to watch and the course number.