Print Services Staff
The Elizabethtown College Print Services staff is part of the Campus Services team. Please use copy@etown.edu for all official electronic communication with the staff of Print Services. Of course, phone calls are welcome at 717 361-1122. The friendly staff includes:
Barbara A. Shank '19
Manager
717 361-1122 | shankb@etown.edu
Barb enjoys retail sales! She enjoys getting to know her customers and meeting their printing needs. Barb performs the conventional duties of an office manager, oversees the campus paper supply and handles scheduling. In addition, she focuses on customer service, quoting jobs and deliveries. During peak busy times of the year, you will often find her in the print room helping with copying, printing and finishing.
Barb earned her Associate Degree in Business Administration through SCPS in 2010 while working in Print Services. Her desire to volunteer in retirement laid the groundwork for earning her Bachelor Degree in Human Services in 2019. She currently volunteers with a local chapter of NA but hopes to use her degree assisting the homeless or those incarcerated with a focus on mental health issues.
* Taken from a quote by Oprah: "Mental illness is real. Yet so many people live in shame, hiding their struggles, not seeking help. We, as a culture, have not fully acknowledged how much help is needed. The only real shame is on us for not being willing to speak openly. For continuing to deny that mental health is related to our overall health. We need to start talking, and we need to start now.” (Bold added by Barb)
* A quote by Terri Cheney: “After a lifetime of living with a mental illness, I’ve discovered that the most helpful thing someone can say to me when I’m suffering is ‘Tell me where it hurts'. I don’t want advice. I don’t want to be cheered up. I just want to be listened to and truly heard. The pain is much more bearable when I’m allowed to open up and share it.”
Barb's message on Mental Health issues: The stigma will remain until we as a society learn to openly talk about this illness.
Erica (Spicher) Hobbs
Print Services Operator
717 361-1122 | spichere@etown.edu
Congratulations to Erica and Dwight on their wedding! Best Wishes to you!
Erica is so much more than just a machine operator!
She came to Print Services with a degree in Graphic Design with a focus in Specialized Technology from The Art Institute of York and many years’ experience in the print industry. She enjoys assisting customers with print issues and looks forward to working with staff, students and the general public with layout and design. Erica is the person to call or email when you just can't seem to get that special design/layout job to look right.
Melissa Gruber
On-call Clerk
717 361-1186| gruberm@etown.edu
Melissa will no longer be On-call Clerk and we will miss her helping Print Services. You will now find Melissa in Special Events and Summer Programs.