Client Services Help Desk
The Client Services Help Desk is available to answer questions, assist in solving problems, or provide information about computing at Elizabethtown College. The Help Desk should be considered the main point of contact and the central resource for technology on campus.
The Help Desk is located in Nicarry Hall, room 125. The Help Desk can be reached by calling x3333 (717-361-3333 from off-campus) or through e-mail at helpdesk@etown.edu.
The Help Desk staff is available to assist with a variety of questions including, but not limited to:
• Computer Registration
• Network/Internet Connectivity
• Password & Account Issues
• Supported Software Assistance
Hardware Issues
Please note that the Help Desk will not be able to repair hardware issues for non-college owned computers. The Help Desk will assist with diagnosing hardware issues, but the computer will need to be repaired by a third-party. In many cases, these repairs will be covered under the manufacturer’s warranty.
Winter Break 2025 Hours
College offices will be closed from Friday, December 19, 2025 at 11:00am until Monday, January 5, 2026 at 8:00am. The Help Desk team will check and respond to email and voicemail messages periodically during this time.
Monday - Friday:
• Nicarry 125: 8:00 am - 4:30 pm
Saturday - Sunday:
• Closed
Appointments may be scheduled by contacting helpdesk@etown.edu or 717-361-3333.